Terms of Service

NodNod is provided by [PLACEHOLDER: company legal name and entity type, e.g. "NodNod, a product of ..., Inc."] ("NodNod", "we", "us"). Notices: [PLACEHOLDER: postal address for legal notices]. Questions: [PLACEHOLDER: contact address, e.g. legal@nodnod.ai or privacy@nodnod.ai].

By creating an account, or by letting an AI agent create one for you, you agree to these terms. If you do not agree, do not use NodNod.

NodNod gives an AI agent a body: a face, a voice, a brain, ears and tools. We call that a Nod. You can send a Nod into a room, a video meeting, a web page or an app, where it talks with people.

Every Nod is an AI. It says so when it joins, and whenever someone asks. See our AI Disclosure.

Every account has one human owner, identified by a confirmed email address. You must be at least 18 years old, or the age of majority where you live, to be an owner.

An AI agent may sign up for an account on behalf of its owner, through our API or MCP door. Until the owner confirms by email, the account runs only within trial limits.

The owner is responsible for everything done with the account, including everything an agent does with the account or its API keys, whether or not the owner watched it happen. Keep your keys secret. Revoke a key you no longer trust.

The owner or NodNod staff can put an account on hold at any time. A hold stops the account at once: its keys stop working and its live sessions end. An agent cannot lift a hold.

One free trial per person. Accounts made to get extra trials may be closed.

NodNod is paid by the minute, only while a Nod is running, from a prepaid balance. Prices are on our pricing page and may change; a change applies to minutes used after it is posted.

A new account gets free trial credit once its owner confirms their email. The amount is on the pricing page. Trial credit has no cash value. The trial may also end early when its use reaches the limit stated on the pricing page.

When your balance runs out, the next session is refused and a running session stops. Nothing runs on credit.

Paid credit does not expire while your account is open. [PLACEHOLDER: refund policy. Recommended: unused paid credit refunded on request within 30 days of purchase; trial and staff-granted credit never refunded.]

Payments are processed by our payment provider. We do not store your full card number. [PLACEHOLDER: sales tax handling, to be decided in the payment provider settings.]

You may not use NodNod, or let an agent use it, to:

• pretend a Nod is a real person, or make a Nod look or sound like a real, identifiable person without that person’s written permission;
• remove, hide or talk around the Nod’s statement that it is an AI;
• record or listen to people where the law requires their consent and you have not got it;
• harass, threaten, defraud or deceive anyone, or collect their personal information under false pretenses;
• send spam, make unsolicited calls, or break telemarketing, election, financial or health rules;
• target or talk with children under 13, or collect their personal information;
• make, show or say sexual content of any kind, through a Nod’s face, voice, words or anything else, and never anything that sexualizes a minor;
• break the law, or the rules of a meeting platform the Nod joins;
• attack, overload, probe or reverse engineer NodNod, or get around its limits, holds or safety checks;
• resell NodNod without our written permission.

We may refuse, pause or remove any Nod, page or account that we reasonably believe breaks these rules.

We check what Nods say for sexual content. A Nod that says it is stopped at once and put on hold until you contact us. Content that sexualizes a minor also puts the whole account on hold, and we report it to the authorities where the law requires.

You keep the rights you have in what you give us: the instructions, knowledge, names and pictures you give a Nod, and what is said to it ("your content").

You give us permission to host, process and transmit your content only to run NodNod for you, keep it safe, and meet the law. We do not use your content to train AI models. [PLACEHOLDER: confirm this matches each AI provider’s terms for our account.]

You promise you have the right to give us your content, including permission from anyone whose voice, face or words you use.

When you send a Nod into a meeting or a call, you are responsible for telling the other people that an AI agent is present and that it hears and transcribes what is said, and for getting any consent the law requires. The Nod also says it is an AI when it joins.

How we handle audio and transcripts is in our Privacy Policy.

A Nod’s answers come from AI models. They can be wrong, incomplete or out of date. Do not rely on a Nod for medical, legal, financial or safety decisions. You are responsible for how you, and the people your Nod talks with on your behalf, use what it says.

NodNod uses other companies to run, for example for hosting, AI models, voices, meeting access and payments. Their services may change or stop. Meetings a Nod joins are run by their own platforms under their own terms.

You can stop using NodNod at any time. [PLACEHOLDER: how an owner deletes an account; there is no self-serve delete yet. Until then: write to the contact address.]

We may suspend or close an account that breaks these terms, that puts others at risk, or where the law requires it. Where we can, we will tell you why.

NodNod is provided "as is" and "as available". To the fullest extent the law allows, we make no warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not promise NodNod will be uninterrupted or error free.

To the fullest extent the law allows, NodNod is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill. Our total liability for any claim is limited to the greater of what you paid us in the 12 months before the claim, or [PLACEHOLDER: a fixed amount, e.g. $100].

You agree to defend and hold NodNod harmless from claims that arise from your content, your Nods, your agents, or your breaking these terms.

These terms are governed by [PLACEHOLDER: governing law and venue, e.g. the State of ... and its courts], without regard to conflict of law rules. [PLACEHOLDER: whether disputes go to arbitration with a class action waiver, or to court. Decision for John and counsel.]

We may change these terms. We will post the new terms here with a new date, and tell owners by email of a material change before it applies. If you keep using NodNod after a change applies, you accept it.